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Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.
ISBN10: 188516730X
ISBN13: 9781885167309
Number Of Pages: 256
Publication Date: 19980612
Publisher: National Book Network
Binding: Hardback
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SKU: 9781885167309
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