How Did That Happen?

The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.
ISBN10: 1400162653
ISBN13: 9781400162659
Publication Date: 20090801
Publisher: Tantor Media
Binding: CD-Audio
SKU: 9781400162659
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