In Gregg Crawford’s twenty-five years combating profit killers for Fortune 500 companies with BayGroup International, he has discovered that most organizations have the same weaknesses. The same problems eat away at their margins and revenue, sabotage corporate growth, and destroy competitive standing. There is a gap between their careful plans and what actually happens. In The Last Link, Crawford offers sharp, research analysis; practical company-wide fixes, and a watertight implementation process to close that gap and move performance numbers in the right direction—quarter after quarter, and year after year.