The Rookie Manager

"For all new managers who are stressed out over how they're going to handle their new responsibilities, The Rookie Manager is the next best thing to a Swedish massage--the perfect stress-reducer. This indispensable guide prepares inexperienced managers for the realities of today's fast-paced business environment, providing real-world information that helps readers relax comfortably into their new managerial positions. Topics covered include: * Understanding the manager's role * Managing former peers * Choosing a management style * Daily planning * Leadership and coaching * Managing a team * Motivating people to do their best * Making tough decisions * Delegating work * Hiring and orienting new employees * Conducting performance appraisals * Disciplining and terminating employees * Building communication skills--both up and down the hierarchical ladder, and more."