Ultimate Basic Business Skills

Get frontline workers up to speed on critical business skills with Ultimate Basic Business Skills. These lively, scripted one-half-day training programs cover more than 20 individual topic areas, including customer service essentials, priority management and decision making, business writing, communication skills, conflict management, and team and social skills basics. Included are all needed learning activities, handouts, worksheets, assessments, and PowerPointT slides. Blend, mix, and match content to create customized programs using the included CD-ROM.
ISBN10: 1562865897
ISBN13: 9781562865894
Number Of Pages: 304
Publication Date: 20091216
Publisher: National Book Network
Binding: Mixed media product
SKU: 9781562865894
$69.95
$41.97
Savings $27.98 [40%]