Working with Emotional Clients

This two-DVD set addresses the best ways to get a client past their emotions to become an effective part of their advocacy. It's not easy to work with a client in the grip of emotion—they may be spilling over with anger, overwrought by stress, or caught up in anxiety or fear, all of which makes it hard for them to listen to you or follow your directions.

ISBN10:	1604429623
ISBN13:	9781604429626
Publication Date:	20110716
Publisher:	National Book Network
Binding:	DVD video

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SKU: 9781604429626

Retail price: $299.95

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